Delivery & Support

Designed in Japan. Delivered and supported in the US.

Every system is engineered and manufactured by the team in Japan, then delivered, installed, and supported in the United States through Aquponi's authorized US representative.

This page describes how that works, and marks every term that is not yet confirmed.

Design & manufacture

Japan

Engineering in Yokohama

Design, sizing, and manufacture are done by the Japan engineering team. Systems are manufactured to the site's design before they ship.

Lead time

Lead time depends on system scale and site, and is confirmed at contract.

US delivery & installation

Authorized US representative

Delivery and installation

Aquponi's authorized US representative coordinates delivery, site preparation, and installation, working directly with the Japan engineering team.

Commissioning

Stocking and verification to a running state, with the engineering team on the project through handover.

Remote monitoring & support

The same data, both sides of the ocean

Water, fish, and crops are tracked around the clock, and the team in Yokohama watches the same data you do. Problems get flagged early.

After the first year

Monitoring and agronomy support continue past the first year. The arrangement is agreed with each operator.

Warranty & parts

Warranty

Equipment shipped to the United States is covered by a warranty set out in the project contract.

Parts and consumables

Replacement parts are supplied through the US representative.

Seed, growing media, feed, and stock are supplied through Aquponi on request.